IT Support That Keeps You Running — Not Catching Up
Downtime costs more than IT support. We provide proactive, structured technical management that prevents problems before they impact your business — with fast response when they do.
At a Glance
Harzotech Nig Ltd provides managed IT support and maintenance services for businesses in Lagos, Nigeria — including remote and onsite help desk, security monitoring, cloud backup and recovery, business email setup, system maintenance, and proactive IT management with defined SLA response times.
Managed IT support & maintenance — Lagos, Nigeria
- Fast remote & onsite response
- Proactive monitoring before issues escalate
- Cloud backup with tested recovery
- No need for full-time in-house IT staff
What We Cover
Complete IT management from one partner
No more juggling multiple vendors. We cover your entire IT stack — from user support to infrastructure, security, and cloud.
Help Desk & Troubleshooting
Fast remote and onsite support for hardware, software, network, and user issues — with clear SLAs and response times.
Security Monitoring
Continuous threat detection, vulnerability scanning, patch management, and incident response to protect your systems.
Cloud Backup & Recovery
Automated daily backups, offsite storage, and tested recovery procedures so your data is never at risk.
Email & Domain Management
Professional email setup (Google Workspace, Microsoft 365), domain DNS, spam protection, and ongoing deliverability.
System & Software Maintenance
Regular updates, performance tuning, license management, and proactive maintenance to prevent downtime before it happens.
Network & Infrastructure
LAN/WiFi setup, VPN configuration, firewall management, and network performance optimisation for office and hybrid teams.
Who It's For
Built for businesses that can't afford downtime
Whether you're a growing SME or an established company, your tech infrastructure needs proper management.
SMEs Without an In-House IT Team
Get full technical coverage without the overhead of a permanent IT department.
Multi-Location Businesses
Standardised support processes and maintenance routines across all your sites.
Businesses Running Custom Software
Dedicated support for portals, dashboards, and operational systems in production.
Teams Moving to the Cloud
Migration planning, cloud setup, and ongoing management as you modernise your stack.
What's Included
Everything in your support plan
No hidden extras. Every plan includes the full coverage your business needs to operate with confidence.
How We Onboard
Up and running in days, not weeks
Structured onboarding that gets your systems covered fast — with zero disruption to your operations.
IT Audit
We assess your current systems, identify risks, and document your full IT landscape.
Support Plan
We design a maintenance and response structure tailored to your business needs and budget.
Onboarding & Setup
We configure monitoring, backup, security, and communication channels — ready in days.
Ongoing Management
Monthly reviews, reports, and proactive improvements keep your systems ahead of problems.
IT Support FAQ
Frequently Asked Questions
Explore More
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Stop reacting to IT problems. Start preventing them.
Let's review your current setup and build a support plan that fits your team, budget, and risk tolerance.